Service Field Technician
Full time @Jannatec Technologies posted 1 month ago in Communication / Technology Shortlist Email JobJob Detail
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Job ID 889
Job Description
Main responsibilities
This position’s main responsibility is to program, install, test, troubleshoot and repair communications and safety equipment including:
- Two-way radio and wireless communication systems.
- Leaky feeder systems utilizing underground and surface coverage.
- Mobile proximity detection system on mining equipment.
Other responsibilities include
- In-house bench repairs.
- Assistance with product builds as required.
- Interpreting customer requirements to understand and anticipate their needs.
- Provide telephone customer support for fault diagnosis and technical guidance.
- Processing of Work Orders, Service reports and other administrative paperwork associated with day-to-day operations.
- Assist in design and configuration of product and applications based on specific site requirements.
- Other tasks assigned by management.
- Working knowledge of Motorola Portables and other radios.
- The individual filling this role must be comfortable working independently and as part of a team.
Skills
- Excellent customer service skills
- A good team player who can demonstrate a positive and self-motivated attitude.
- Valid driver license (with a clean driver’s abstract)
- Must be willing and able to work underground in mining environments.
- Must be willing to work in a fast-paced environment while ensuring attention to detail and quality.
- Experience an asset with networking software, hardware, communication software, MS Office, MS Outlook, radio communication equipment, telecommunication systems.