Service Field Technician

Full time @Jannatec Technologies in Communication / Technology
  • Post Date : September 27, 2022
  • Salary: $20.00 - $29.00 / Hourly
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Job Detail

  • Job ID 889

Job Description

Main responsibilities

This position’s main responsibility is to program, install, test, troubleshoot and repair communications and safety equipment including:

  • Two-way radio and wireless communication systems.
  • Leaky feeder systems utilizing underground and surface coverage.
  • Mobile proximity detection system on mining equipment.

Other responsibilities include

  • In-house bench repairs.
  • Assistance with product builds as required.
  • Interpreting customer requirements to understand and anticipate their needs.
  • Provide telephone customer support for fault diagnosis and technical guidance.
  • Processing of Work Orders, Service reports and other administrative paperwork associated with day-to-day operations.
  • Assist in design and configuration of product and applications based on specific site requirements.
  • Other tasks assigned by management.
  • Working knowledge of Motorola Portables and other radios.
  • The individual filling this role must be comfortable working independently and as part of a team.

Skills

  • Excellent customer service skills
  • A good team player who can demonstrate a positive and self-motivated attitude.
  • Valid driver license (with a clean driver’s abstract)
  • Must be willing and able to work underground in mining environments.
  • Must be willing to work in a fast-paced environment while ensuring attention to detail and quality.
  • Experience an asset with networking software, hardware, communication software, MS Office, MS Outlook, radio communication equipment, telecommunication systems.

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